How to pay an invoice

Invoices will be issued automatically according to the billing cycle for your account.

Once an invoice has been issued, we will attempt to collect payment automatically if you have chosen to pay via credit/debit card. If you have elected to pay via PayPal you will need to set up a subscription payment (regular payment) by clicking on the "Subscribe" button when viewing an invoice.

Should a payment fail for any reason you will receive an email notification informing you of the next steps that need to be taken.

If you have any unpaid/outstanding invoices these will be listed on your Customer Control Panel homepage under the "Due Invoices" section.

You can make payment for any outstanding invoice(s) with the steps below:

  1. Log in to the Customer Control Panel
  2. Select all due invoices on the homepage
  3. Click the "Pay all invoices" button

This will take you through the process of making payment with the payment method that you have on file. You will also be given the option to make a payment with another payment method (eg another credit card that you would prefer to use).

You will receive an email confirmation whenever a payment has been successfully processed.

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