How to cancel your account


We regret to lose your custom and we would greatly appreciate the opportunity to make things right. Please don't hesitate to contact us if there's something we can do to keep your business. However, if you do wish to cancel your account, please follow the steps below in the Customer Control Panel:

1. Click on the "Services" tab

2. Select "Your services"

3. Click on the account you wish to cancel

4. Click the "Other actions" tab and select "Cancellation request"

5. Complete the form with the reason for cancellation and when you require the account to be cancelled.

6. Click the "Submit cancellation" button to confirm your request.

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